Powerfully Simple Property Management Software for
Resorts, Campgrounds, Outfitters, Hot Springs, and Spa Businesses
CHECK OUT OUR EVER EXPANDING LIST OF FEATURES
Designed for customer retention these features allow you to create custom membership & loyalty programs to incentivize your guests to keep coming back. Affiliate Locations can share incentive programs and work to retain customers across multiple locations.
Our CRM allows for newsletters, campaigns, opt-in forms & abandoned cart functions integrated to web & software. Build a drip campaign to retarget unopened emails and customize your campaigns based on a guests arrival date or departure date … or both!
Built to be signed in advance, at the time of check in or at the starting point of the activity, waivers will ease your mind of liability concerns and get you one step closer to Paperless & Contactless Processes for your business.
Created for off site reservation management to allow for guide scheduling, reservation check in/return, or housekeeping alerts, this tool is also ideal for spas to be able to send alerts to staff regarding their upcoming schedules for massages and other spa services.
A custom reservation map that allows online customers and your salesforce to easily check availability and begin a reservation right from the map.
Choose from 5 basic themes. Available on both Apple and Android, the R2M2 App allows you to enhance features of the system by providing a custom branded app. The App is designed to enhance the membership & loyalty program and is able to be customized by your team updating content on the fly to drive other marketing efforts.
Informative pop up on your website to alert your customers of things like closings, holiday hours, specials etc.
Create custom forms to help drive the management of your business. Deliverable online or in person forms are able to be connected to an order or delivered stand alone. Create a custom redirect URL to forms giving you the ability to customize the content on the page . Think: Specific instructions to a guest and/or any other material you would like to share with them after submitting a form.
This tool is incorporated into the software and allows you to blacklist a customer by blocking their email, phone number and/or IP address from being able to reserve online. Be alerted via Software when a customer is selected.
Scan a Customers Drivers License for quick entry of customer information to help expedite check in.
Text your guests directly from R2M2 Software. You’ll be able to deliver digital waivers to them in a contactless method and/or any other important data.
GROUP PAYMENTS
One person reserves, several people can pay. Great for school groups, church groups or just plain groups.
SPECIAL DATES MANAGEMENT
Enforce different minimums and maximums for holiday or special event weekends. You can also set special pricing here to maximize revenue.
EXPANDED CUSTOMER MENU FEATURES
View all customer rentals and orders with the click of the mouse so that you can more easily see a complete customer history. Resend Order Confirmation Emails so that if a customer missed it the first time you can resend anytime.
These features are included with all R2M2 Subscriptions
from Basic to Pro.